Frequently Asked Questions

Your questions – answered

HYscent Leaf

Signature fragrances are designed for use in either restrooms or public spaces. Depending on the fragrance, between eight and thirteen individual essential oils are used. It is the complexity of the formulation that creates a “true” fragrance of the highest quality.

The HYscent refills are made from a Proprietary Polymer Blend (refill) infused with “PURE” essential oils. The essential oils in HYSO’s refills are infused at the molecular level and are released evenly throughout the life of the refill. Over four years of development and research have allowed HYscent to offer one of the most technologically advanced fragrance products in use today. Absent of Propellants, Petroleum Distillates and Harmful Solvents, HYscent delivers pure, natural “Essential Oil” fragrance untainted by additional chemicals. Because the refills are completely dry, there are no spills, mess or wasteful evaporation.

The HYscent refill releases a “DRY” vapor. The Essential Oils migrate to the surface of the refill and are then dispersed into the area to be fragranced via the specially designed centrifugal fan(s). Working like a “TIME RELEASED” capsule, the HYscent refill will have continued efficacy for the life of the refill.

Aerosols, Gels and Liquid Oil Products contain overly generous amounts of Propellants, Petroleum Distillates and Heavy Solvents. These “Non Fragrance” products inhibit the fragrance flow through the air by surrounding the fragrance molecules and dragging them to the ground. Because the HYscent refill emits a dry vapor (absent of Propellants, Petroleum Distillates and Harmful Solvents), the fragrance will remain suspended in the air until the next fan cycle.

Yes. Our refills are fully recyclable under plastics category 7.

NO! The HYscent refills rate a zero (0) in both the HMIS and NFPA ratings system.
The flammability rating for Gels, Liquids and Aerosols vary from two (2) to four (4).

All refill cartridges are heat sealed in cast polypropylene bags, providing a shelf life of about 2 years. The optimum storage temperature is 59-77F(15-25C.)

All HYscent devices have been designed to work exclusively with our Proprietary Polymer Blend. The cylindrical shape of the SOLO and DUAL is perfectly designed to maximize efficiency and fragrance output. The minimal head-space inside both devices, ensures that the fragrance is continually delivered in a focused and steady flow, ensuring longevity and quality of fragrance for the life of the refill.

Yes. These fragrances are safe under conditions of anticipated use. In addition to a long history of safe use, a well-established program exists within the fragrance industry for objective, scientific evaluation of the safety of its materials and this is supported by governmental requirements that establish expectations for safety substantiation of fragrance products.

HYscent complies with the industry standards set by IFRA, the International Fragrance Association and (RIFM) Research Institute for Fragrance Materials.

All HYscent refills contain Odoraxe™, a Malodor Technology scientifically designed and tested to effectively counteract unpleasant odors, actually neutralizing malodors rather than simply “masking” them. Odoraxe™ is effective against malodors such as tobacco smoke, bathroom smells, body malodor, pet, mildew, kitchen and cooking smells. Even when you can no longer smell the fragrance Odoraxe™ continues to be effective and counteract malodours.

No. The completely dry refill leaves no residue whatsoever and has no corrosive effects.

Gels are a wet product and dry out. The surface changes integrity within the first few days of use severely diminishing the fragrance output.

HYscent refills are COMPLETELY dry and the surface integrity never changes. This guarantees a continual flow of fragrance for the life of the refill. Typically when a refill is spent, it will have lost about 1/3 of its starting size, but evenly and not losing its original shape. The HYscent refill is never wet to the touch, so cannot dry out.

The HYscent refills will perform in either hot or cold environments. However it is advised to avoid use in either extreme heat or cold.


Download full guides to our products and fragrances.

Installation Guide

Full instructions found here.

Warranty Registration

Do you have a device you want to register?